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A Vienna-based privacy campaign group has announced plans to file a complaint against ChatGPT in Austria. NOYB, known for its “None of Your Business” slogan, claims that the flagship AI tool from OpenAI is producing incorrect responses that even its creator cannot correct. The group expressed concerns about the accuracy of information generated by the program and argued that inaccuracies in personal data are unacceptable, especially when it violates EU law mandating personal data must be accurate.

Maartje de Graaf, a data protection lawyer at NOYB, emphasized the importance of technology complying with legal requirements. She highlighted an incident where ChatGPT provided incorrect information about NOYB founder Max Schrems instead of informing users that it lacked the necessary data. OpenAI reportedly refused to correct or remove the inaccurate data, claiming it was impossible to do so. Additionally, the company failed to adequately respond to Schrems’s request to access his personal data, further violating EU laws.

Since its introduction in November 2022, ChatGPT has garnered attention for its impressive capabilities in generating text quickly. However, concerns and criticisms surrounding the technology have led to legal actions in various countries. Italy temporarily blocked the program in March 2023, and France initiated an investigation following complaints. In response to these issues, a European working group has been established to enhance coordination on AI regulation.

Despite this effort by authorities and organizations like NOYB remain skeptical about their effectiveness in regulating AI. There is no way to guarantee the accuracy of information produced by such programs without proper regulations and oversight.

In conclusion, while ChatGPT may have impressive capabilities in generating text quickly, it poses significant risks to privacy and individual rights if not properly regulated. As such, there is a need for stronger regulations and oversight mechanisms to ensure that AI tools are transparent and accountable for their actions.

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