HOT, a cellular communication services provider in Israel, is facing a fine of NIS 5.5 million from the Ministry of Communications for failing to deploy its infrastructure universally throughout the country and not reporting this to the ministry. Despite generating significant income from cellular communication services, the fine is not considered too significant for the company.
The Ministry of Communications found that HOT did not place its infrastructure in Arab areas of Jerusalem and in small towns. The company’s explanation for not providing information about the lack of infrastructure in certain areas was deemed implausible by the ministry, given the extent of the issue.
In addition to this, HOT also failed to provide infrastructure to several settlements, including Daburria, Elpaz, Osafia, Netzer Khazani, Kafr Kana, Shlomit, Kiryat Yaarim, Daburiya, Dir al-Assad, Mevo Modiim, Turan and others. In Jerusalem specifically, infrastructure was lacking in various quarters and served only a few hundred clients in areas with over 111 thousand families.
The Ministry of Communications has held HOT accountable for these discrepancies and expects the company to rectify the situation promptly. As part of its efforts to improve its service delivery and transparency with its customers and stakeholders alike, HOT has committed to investing in new technologies that will enable it to deploy its infrastructure more efficiently across all regions of Israel.
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