In the Indian business landscape, the combination of AI roles is becoming increasingly prevalent in companies like HDFC Bank, Axis Bank, ICICI Bank, and Bandhan Bank. This shift is attributed to the lack of talent available for C-level technology roles, according to Mitali Biswas, CIO of CK Birla Hospitals.
Larger enterprises may create new positions and teams for the CAIO role, while small and medium businesses rely on existing technology leaders to take on these responsibilities. However, Biswas believes that the maturity and widespread implementation of the CAIO role are still a couple of years away in the Indian healthcare sector. Similarly, Santanu Ganguly, CEO of StrategINK, predicts that other industries, including healthcare, will adopt the CAIO role in the next one to three years. This shift will be driven by the desire to shape customer-centricity, offer innovation, improve productivity, and enhance operations.
Gaurav Kataria, vice president of digital manufacturing and CDIO at PSPD ITC Limited notes that the evolution of the CAIO role is already underway in India. Many enterprises are establishing AI centers of excellence and leaders in these centers are already performing duties expected of a CAIO. While it is not an official CxO position yet but falls under Chief Digital Officer (CDO) who helps drive strategy governance connect with board as per his capability he has been contributing significantly towards shaping digital transformation initiatives across various industries in India
