First Watch, a popular restaurant chain with 420 corporate-owned locations, has recently introduced new pay-at-the-table technology in partnership with Up ‘n go. The goal is to improve the in-restaurant experience for both customers and staff. This new technology has had a significant impact on the dining experience, making it more convenient and efficient for everyone involved.
The payment process is simple and reliable, with direct integration with the NCR Aloha POS system. Customers can easily scan a QR code on their check to pay with Apple Pay, Google Pay, or a credit card. They can choose to pay the check in full or split it easily. The payment process is user-friendly and saves customers time, resulting in over 1,000 combined customer and employee hours saved in just one week.
Up ‘n go CEO Touradj Barman believes that this new technology enhances the dining experience by streamlining the payment process. Customers are happy to save time and have their checks split fairly. This convenience makes them more likely to recommend the restaurant to others and return themselves.
The partnership with First Watch has been successful, with over 125,000 customers opting to use the new pay-at-the-table feature in just one week. This innovative technology has transformed the dining experience at First Watch, making it more convenient and efficient for customers and staff alike.
Overall, this new technology has improved customer satisfaction and loyalty while also improving the efficiency of staff at First Watch restaurants.
