The Skytrax World Airport Awards have been determined by customer satisfaction surveys for many years, and the race for the title of the “world’s best airport” has been dominated by Doha’s Hamad International and Singapore Changi in recent years. However, in 2024, Hamad International secured the top spot, ending Singapore’s 12-year winning streak. Seoul Incheon was recognized as the most family-friendly airport of 2024 and also claimed the third position. Tokyo’s Haneda and Narita airports were ranked fourth and fifth, respectively.
Hong Kong airport made a significant jump, moving up 22 places to 11th after recovering from the impacts of the COVID-19 pandemic. American airports did not make it near the top of the rankings, with Seattle-Tacoma being the highest-ranked at 24th but slipping six places. European airports continued to perform well, with Paris Charles de Gaulle, Munich, Zurich, and Istanbul maintaining positions in the top 10.
In other notable movements, New York’s JFK fell to 93rd place while LaGuardia improved to 33rd. Melbourne remained the top-ranked Australian airport at 19th place while London Heathrow moved up one spot to 21st and Gatwick climbed seven places to 48th. Japan’s Okinawa was named as one of biggest climbers in these rankings as it moved from 199th to 91st position.
Badr Al Meer, Qatar Airways Group Chief Executive Officer expressed pride in Hamad International Airport’s achievement of being named “the best airport in the world” for a third time in its ten years of operations. The rankings include other notable airports such as Dubai, Paris CDG, Munich Zurich and Istanbul in top ten list along with Vienna Helsinki-Vantaa Madrid Barajas Vancouver also made it into this year’s ranking based on customer satisfaction surveys results
