Amazon has decided to remove its cashierless “Just Walk Out” technology from its Fresh grocery stores in the US. This technology, launched in 2018, uses sensors, cameras, and AI to track customers’ selected items and automatically charge them through an app. However, Tony Hoggett, Amazon’s SVP of grocery stores, has announced that the technology will be removed as part of a remodel.
In place of the Just Walk Out technology, Amazon will introduce smart shopping carts that allow customers to scan items as they shop and make automatic payments. While this technology will no longer be used in Fresh stores, it will continue to be present in Amazon Go stores and will be available for use by other retailers.
The decision by Amazon to remove the Just Walk Out technology from Fresh stores represents a shift in their approach to cashierless technology. By utilizing smart shopping carts instead, the company aims to provide a seamless shopping experience for customers while still offering the convenience of technology-driven solutions.