Efforts by BBB investigators to reach Direct Sea Box were unsuccessful, as the phone number listed on the website was disconnected. This incident serves as a reminder for consumers to exercise caution and conduct thorough research before entering into transactions with unfamiliar online businesses to avoid falling victim to scams.
Pamela Hernandez, the BBB Springfield regional director, stated that they have received numerous reports of people losing money in storage container transactions. She emphasized the importance of conducting thorough research before making a purchase to avoid losing hard-earned money.
Direct Sea Box claims to be located at 3551 E. Turner St. in Springfield, which is the address of the Springfield Underground warehouse. However, when BBB contacted security at Springfield Underground, they stated that there is no business named “Direct Sea Box” operating on the premises. Numerous similar incidents have been reported to BBB Scam Tracker this year, with reported losses ranging in the thousands of dollars.