Nearly 15,000 car dealerships in the United States and Canada rely on CDK Global’s software for sales, financing, and payroll systems. Recently, two cyberattacks on CDK Global have caused significant disruptions for these dealerships. As a result, many dealers have had to resort to manual operations to keep their businesses running.
One of the dealerships affected by the cyberattacks is AutoNation Honda Dulles in Virginia. The shutdown of vital systems has left car sellers like Kevin Red feeling the strain of having to conduct business the old-fashioned way. To keep operations running, dealerships are having to manually process transactions, manage inventory, and handle customer data. This sudden change has created discomfort for employees, management, and customers alike.
The cyberattacks have exposed the vulnerability of the automotive industry to such attacks, highlighting the importance of investing in cybersecurity measures. The impact of these attacks extends beyond just dealership operations, affecting the entire supply chain and consumer experience. As dealers work to recover from the disruptions caused by the cyberattacks, they are faced with the challenge of rebuilding trust with customers and ensuring that their data remains safe and secure in the future.
