Telegram is now offering businesses the option to convert their accounts into business accounts, giving them the ability to display their hours of operation and location on a map. This makes it easier for customers to find and contact them. Businesses can also customize their start page and showcase information about their products and services in empty chats.
Telegram Business accounts come with several useful features that can help businesses communicate more efficiently with their customers. They can save preset messages to quickly respond to multiple inquiries, set up greeting and away messages, and even use a Telegram Bot to chat with customers. While some may prefer speaking with a human customer service representative, the bot feature is a convenient way for businesses to handle multiple customer inquiries at once.
The best part is that all these features are free for those with a Telegram Premium account, which costs just $5 a month. With its financial stability and plans for profitability next year, Telegram is an excellent choice for businesses looking for an effective communication tool that can help them grow their customer base. Additionally, Telegram is exploring the possibility of an initial public offering in the future, which could provide even more opportunities for businesses to expand their reach and connect with more customers.
