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The healthcare industry is facing a multitude of challenges, including rapidly increasing costs, inconsistent quality of care and inadequate access to primary and other types of care. To tackle these issues head-on, health systems are exploring partnerships with retailers as a potential solution.

Retailers have largely focused on providing consumers with convenient access to basic care for one-off services such as taking a throat culture or administering a flu vaccine. By partnering with retailers, health systems can leverage this existing infrastructure to improve access to comprehensive care for complex conditions and offer care in patients’ homes.

Moving forward, retailers and health systems can work together to address the challenges facing the healthcare industry. They can collaborate to improve the quality of care provided, leverage data to enhance clinical care and customer experiences, and address the looming labor shortage in healthcare. This partnership has the potential to greatly improve the healthcare system and address the current challenges it faces.

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