Paul Bunyan Communications, a leading U.S. rural all-fiber-optic network provider, has selected Witbe’s proactive monitoring technology to remotely monitor channels that run on its PBTV set-top boxes (STBs). This will guarantee that customers across multiple states receive a high quality of experience (QoE). Grant Hicok, lead video system engineer at Paul Bunyan Communications, expressed his confidence in the decision to work with Witbe, praising the company’s knowledgeable team and quality products.
Witbe’s monitoring technology automatically evaluates the picture and sound quality of video services while running on a physical device connected to the Witbox. This provides alerts to the Paul Bunyan Communications team in case of any decline in quality or interruptions. The monitoring data is compiled in the Smartgate platform, allowing teams to analyze results across devices, regions and software versions.
In addition, Paul Bunyan Communications utilizes Witbe’s Remote Eye Controller (REC) software to remotely access and control devices plugged into a Witbox. This enables teams to collaborate and monitor PBTV STBs across different regions. CEO Mathieu Planche of Witbe highlighted the effectiveness and reliability of their monitoring technology in helping providers maintain a reliable eye on video services 24/7, whether focusing on local or global markets.
For more information about Witbe and their services, interested individuals can visit their website for additional details. The website is the professional video industry’s top source for news, trends and product and tech information providing up-to-date insights into industry advancements.
