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Nonetheless, the study indicated that SMMEs are not rather prepared to serve this increasing appetite for non-money transactions. In spite of higher awareness of banking, the study really showed a decline in respondents’ ownership of a classic bank account. By the finish of 2022, only 25% had a business enterprise bank account. All the surveyed SMMEs presented money choices to consumers, with only two% supplying a card machine or tap-on-telephone, and 1% supplying contactless QR codes – their reasoning becoming that non-money payment choices are as well complicated to use, and information fees are as well higher.

At the moment this disconnect is a challenge, but in future, this is also a fantastic chance for every person. Clearly, there is a have to have to create uncomplicated, very affordable, quickly understood fintech options that can displace money and unlock wider inclusion for every person involved in a transaction. Regardless of size, turnover, headcount, or consumer segments, easy digital options underpinned by safe technologies level the playing field for entrepreneurs and assure that disadvantaged communities can participate meaningfully in the economy.

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