McDonald’s has announced its plans to expand globally to 50,000 restaurants by 2027. The “Accelerating the Arches” expansion plan aims to increase the number of restaurants and improve the customer experience. As part of this plan, McDonald’s is exploring the use of AI technology in their drive-thrus.
In a collaboration with IBM, McDonald’s has been testing voice-ordering technology for drive-thrus. The company has expressed gratitude to IBM and restaurant teams for their involvement in this critical test. McDonald’s is committed to advancing restaurant technology and plans to evaluate scalable solutions for voice ordering by the end of the year.
Meanwhile, Presto Automation is progressing in developing drive-thru AI. The company is working on improving efficiency and enhancing the customer experience at McDonald’s restaurants.
Overall, McDonald’s is dedicated to incorporating new technologies into their restaurants while ensuring that they provide a positive experience for their customers.
