Amazon has recently addressed a bug that was preventing Kindle users from downloading e-books on models like Paperwhite, Oasis, Signature Edition, and Basic due to a service interruption. Since Wednesday, users had reported issues with downloading both new and previously purchased titles on platforms like Reddit and Amazon’s forum. Even restarting the devices didn’t resolve the error. This bug specifically impacted the ability to download e-books on certain Kindle devices, but users could still access their e-books via the Kindle app on Android and iOS phones, which remained unaffected.
Initially, Amazon acknowledged the server failure causing the problem and indicated that they were actively working on a solution. The company advised users that it might take at least 48 hours, if not longer, before the issue could be resolved and e-books could be downloaded again. However, Amazon has now announced that the error has been fixed, restoring normal access to e-books for affected users. Jackie Burke, a spokesperson for Amazon devices, confirmed that the issue reported by some Kindle customers was swiftly resolved, allowing users to once again enjoy their e-books on their devices.
This resolution comes as a relief to Kindle users who had been experiencing difficulties with accessing their digital libraries due to the bug. With the problem now fixed, users can download and enjoy their e-books as usual on their Kindle devices. This update from Amazon will likely reassure customers who rely on their e-readers for accessing digital content.