Danske Bank has recently notified some of its ASP loan customers that they were overcharged in the June installment due to a system error. The bank has assured customers that they will be reimbursed for the error in the July installment. A reader reported that Danske Bank had incorrectly charged ASP loan customers in June, attributing it to a system error. The bank acknowledged the mistake, stating that the interest subsidy for the month of June was not paid and part of the interest subsidy for May was also incorrectly recovered.
The director of personal customer financing at Danske Bank, Sari Takala, confirmed the technical error and stated that affected customers would be automatically reimbursed without any action required on their part. However, one reader who reported the error mentioned that they were informed of the issue before the June installment was deducted but their request to correct it beforehand was not acted upon. This mistake had a negative impact on their vacation fund, causing frustration.
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