AI has the potential to revolutionize productivity in businesses, but many Vietnamese companies are hesitant to implement it due to concerns about job losses among employees. This was the viewpoint shared by Mr. Phan Tan Quoc, Deputy Director of KPMG Vietnam Innovation Program, at a conference on AI applications in businesses held by Quang Trung Software Park on June 28.
Research indicates that AI is widely used in fields such as science and technology, banking, retail, healthcare, marketing, and education. In fact, research investment typically accounts for 15-30% of total revenue in businesses focused on science and technology globally. This shows the willingness of companies worldwide to invest in AI for increased productivity and operational improvement.
However, when it comes to businesses in Vietnam, Mr. Quoc pointed out that many are hesitant to adopt AI due to the fear of being replaced. The perception that AI could eventually replace human roles is leading to reluctance among employees to embrace AI tools and processes. This fear of job loss can hinder innovation and motivation for businesses with stable profits.
According to Mr. Quoc, the key to successfully implementing AI lies in the leadership’s understanding of it as a tool for enhancing efficiency and revenue rather than a threat to job security. Investing in employee training can help enhance their skills and productivity while also leading cost savings across the organization through increased efficiency.
Mr. Lu The Hung echoed this sentiment during his speech as General Director of Edux at the same conference. Despite initial concerns about job displacement by AI, he emphasized its potential benefits in boosting sales and increasing income for employees.
In conclusion, businesses should view AI as an opportunity for growth and efficiency rather than a threat to job security. By embracing AI solutions and investing in employee training programs upskilling initiatives can help employees leverage these tools effectively while driving business operations forward towards success in the digital age.
