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During the FreightWaves’ 3PL Summit, Casey Monahan, LoadSmart’s Vice President of Digital Sales, discussed leveraging technology for fleet growth in a fireside chat with FreightWaves’ Grace Sharkey. Monahan spoke about what his company’s TMS systems can offer and what smaller fleets need in today’s rapidly advancing technological landscape.

Monahan highlighted the importance of small carriers to LoadSmart, emphasizing how AI is used to read trucks as they enter yards and gates. He also mentioned that keeping carriers happy as a brokerage and technology partner is a top priority for LoadSmart and they actively seek feedback from carrier partners through a community platform where suggestions can be shared and upvoted.

Load matching was discussed as a challenging aspect of the industry, with Monahan acknowledging that while creating filters on a load board is straightforward, identifying the perfect freight match is complex. He stressed LoadSmart’s focus on helping carriers scale their operations by providing tools such as AI-driven products like Copilot which simplifies data interaction by allowing users to ask system questions about performance metrics such as best-performing driver or top lane. These AI tools aim to make it easier for carriers to access and use data effectively for growth and optimization. The implementation of such technology aligns with LoadSmart’s commitment to supporting small fleets and providing them with the tools and opportunities needed for success.

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